At Nimrod Reznik Art, we take pride in delivering high-quality artwork and ensuring customer satisfaction. This Refund and Returns Policy outlines the terms under which returns, refunds, and exchanges are accepted.
1️⃣ Eligibility for Returns & Refunds
We accept returns and refunds only under the following conditions: ✅ The item arrived damaged or defective. ✅ The wrong item was delivered due to an error on our end. ✅ The product is significantly different from the description on our website.
⚠ We do NOT accept returns for: ❌ Buyer’s remorse or change of mind. ❌ Digital art downloads (non-refundable). ❌ Custom or commissioned artwork (as each piece is uniquely made).
2️⃣ Timeframe for Returns & Refund Requests
📌 You must contact us within7 days of delivery to request a refund or return. 📌 Items must be shipped back within 14 days in original packaging (if applicable).
3️⃣ How to Request a Return or Refund
If you meet the eligibility criteria, follow these steps:
1️⃣ 📩 Email us at [Insert Contact Email] with your order details and a clear photo of the issue (if applicable). 2️⃣ 📦 If approved, we will provide a return address (for physical products). 3️⃣ 🔄 Refunds will be processed within7-14 business days after we receive the returned item. 4️⃣ 💳 Refunds will be issued to the original payment method (PayPal, Credit Card, etc.).
4️⃣ Exchanges
If your item was damaged during shipping, we may offer an exchange instead of a refund. Exchanges are subject to availability.
5️⃣ Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure your delivery address is correct at checkout.
6️⃣ Cancellations
📌 Orders can only be canceled within 24 hours of purchase. After that, production/shipping begins, and cancellations are not possible.
7️⃣ Contact Us
For any return or refund inquiries, please reach out: 📧 Email: [email@domain.com] 📞 Phone: [+12345678]
